Product Introduction
Application Fields
Company Profile
After Sales Service
Our service:
Pre-Service
1. 24 hours onlinne consult and service
2. Introduce the details of products to the customers, answer the question raised by customer at firstly;
3. Providing the operation , installation and working video for customers.
4. Providing the different solutions for choice according to the needs and requirements of customers;
Sale Service
1. Ensure new product with high quality before delivery;
2. Packing according to the export requirements and shiping carefully;
3. Provide full set of documents as customer's requirements.
4. Providing one year sparing parts for you for free.
5. Delivery on time
After-sale Service
1. Help to install and debug the equipment, Our technicians could be dispatched for
overseas service.
2. Provide 24 hours techincal support by e-mail or phone;
3. Abundant spare parts in stock are available to provide.
4. Help customers slove any other questions about products or other aspect;
5. Your workers could get trained both in our factory and yours.
Service Commitment
1. We will provide one-year warrantee to make sure your machine runs consistently. We always keep certain inventory level of spare parts, which means the replacements can be shipped to you right away.
2. Consultant services for whole machine life, 24 hours technical support by email and telephone.
3. Send technicians to the jobsite for guiding the installation and adjustment, training operators and finishing the check and accept together with you.